Alba Trees Plc are committed to protecting people's privacy on our web sites. Information we collect about you is used to process orders and maintain contact with you.. What information do we hold and how do we use it? When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and expiry date. This allows us to process and fulfill your orders and to notify you of your order status. We also ask for your telephone number which enables us to contact you if there is a query with your order. This number could be given to our couriers. We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, any new Alba Trees Plc services and special offers we think you might like. How does Alba Trees Plc protect customer information? As required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent un-authorised access and may therefore request proof of identity before we are able to disclose sensitive information to you. What about "cookies"? We do not set cookies. Does Alba Trees Plc disclose the information it collects to outside parties? Alba Trees Plc has a strict policy against selling, trading or renting your personal information to others. Your Consent By using our Web sites, you consent to the collection and use of this information by Alba Trees Plc. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. Your personal information may be used by us to occasionally notify you about important functionality changes to our Web site, new services and special offers we think you'll find valuable. If you would rather not receive this information, please email us on sales@albatrees.co.uk.